Frequently Asked Questions

Cord Blood Stem Cells
  • What is cord blood?
  • What makes umbilical cord stem cells different from other sources?
  • How umbilical cord stem cells can be used in treatments today

Read Cord Blood Stem Cells FAQs

Cord Blood Banking
  • What is cord blood banking?
  • What are the cord blood banking options?
  • What payment options are available?
  • How does cord blood banking work?
  • How long can I store my baby’s cord blood sample?

Read Cord Blood Banking FAQs

The Enrollment Process
  • How do I get started in cord blood banking?
  • What happens on the day of the delivery?
  • What needs to be done during the time period between the registration and the collection of the cord blood?

Read The Enrollment Process FAQs

The Collection Process
  • Is cord blood collection possible for Caesarean or Home Birth?
  • How is the umbilical cord blood collected?
  • Is there any risk to my baby or the mother?
  • When is the cord blood sample collected?
  • Why is the maternal sample needed and what testing is performed?
  • Will either my baby or I feel any discomfort during the collection?
  • If I choose to delay cord clamping can I still do cord blood banking?

Read The Collection Process FAQs

Shipping and Handling
  • What is the process if I want to pay via credit card?
  • What should I do if I want to cancel my order?
  • Are cryostorage tanks capable of operating without electricity?
  • Can the sample be used more than once?
  • How do you transport the sample (what packaging)?
  • How far is Cells4Life from the Airport?
  • How is my baby’s cord blood transported to the Cells4Life laboratory?
  • How the sample is stored: the vapour phase of liquid nitrogen or in liquid nitrogen?
  • Should I store cord blood for all of my children?
  • What is HLA Tissue Typing?

Read Shipping and Handling FAQs

Whole Cord Blood and Volume-Reduced Storage
  • Are there any treatments that will only be available to me if I store whole cord blood?
  • Is there a downside to storing whole cord blood?
  • Is the an upside to storing volume-reduced cord blood?
  • What is the benefit of storing whole cord blood compared to volume-reduced storage?
  • What is the difference between whole cord blood storage and volume-reduced storage?

Read Whole Cord Blood and Volume-Reduced Storage FAQs