What is the process if I want to pay via credit card?

Once we received the initial deposit via credit card payment and the signed Storage Agreement, we will send you the cord blood collection kit via courier or one of our staff will personally deliver them to you. We’ll also send you an email confirmation that we...

What should I do if I want to cancel my order?

You will need to inform us that you don’t want to go ahead with the cord blood collection within seven (7) working days upon receiving the cord blood kit. Initial deposit refunds less third party fees will be made onto the original mode of payment provided that the...

What is cord blood banking?

Cord blood banking involves collecting the blood from your newborn baby’s umbilical cord in a simple, safe and painless procedure that usually takes less than five minutes which is done right after birth and once the umbilical cord is cut. The collected cord...